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Testimonies of Online Shoppers


" Working with e-Commerce Technology, Inc. and our after school program was great. Even though they were not familiar with our school district, they still worked with us using a purchase order on account. We have had their quality-made field hockey products since January and they have held-up to frequent use by dozens of elementary school-aged children. We thank this company for working with us and look forward to using them for future purchases." Donna Jackson

"What impressed me most was the personal service I received from your company. You called me to make sure I had authorized the use of my credit cards for online domain name registrations. Then you followed up to extend the special discount. That is 'Oh Wow' service." Carol Johnson

"Recently I was informed that e-Commerce Technology, Inc. had added some giant stores with great deals on many products. Normally I don’t pay too much attention to such things, but this one intrigued me for some reason. Upon further investigation, I found that this not only was what it claimed to be, but much more. I was able to find the products I wanted more inexpensively than other merchants, but more importantly the communication and service were outstanding. I would recommend this service to anyone - as a matter of fact, I already have!" Bob Crosby

"I was impressed with their office supplies: the prices are low and items are shipped via FedEx at UPS ground shipping cost -- so I know it will get here on time," said Mr. Jack Podsedly, who purchased from the office store.

How to Use Store Credits?
Kevin: I have earned some store credits from my previous purchases at your stores. How can I claim those credits?

eC-T: Let me first say "Thank You" for shopping with us. To assist you to take advantage of the extra 10% savings, below is an example: Let's say, you want to purchase a pair of binoculars as a holiday present. Just follow a few simple steps:
  • Visit www.ec-t.com and click on the Shopping button on the top navigation bar and then Gifts.
  • Search for binoculars and choose what you like.
  • Click the buy button.
  • Enter your ec-Circle member ID (i.e., your e-mail address) and password (provided in the confirmation e-mail when you enrolled your membership)
  • Complete the shopping process. The 10% additional discount or the entire credit amount will automatically be applied to your purchase.
You can view your credit amount at any time by logging in to your ec-Circle account. Please either call us at 408-855-9520 or e-mail services@ec-t.com, if you have any questions.

e-Mail Dialog between A Shopper and eC-T Service Team:

Diane: I was going to order some books but noticed that even though you list VeriSign on your ordering page, you are not using SSL so how can you be a secure site?

eC-T: Thank you for checking. I would like to ensure you the site has the highest available security standard , e.g., 128-bit encryption for all important data such as your credit card number. In addition, our customer support is great too. Let me thank you for shopping with e-Commerce Technology, Inc in advance.

Diane: I'm sorry, I don't understand how. If you are not using SSL and cannot be linked back to Verisign, how can you be secure?

eC-T: I have to refer this to our technical staff. In the meantime, I can take your order over the phone if you would like to get your books faster. My number is 408-855-9520

Diane: Thanks for your response. I have mailed a check with a purchase request to your office in Cupertino, you should get it in a few days. By The Way, you DO have great customer support :-) and you have great prices on books!

eC-T: The ordering page is using SSL. Since the page is in a frame panel, you will not see the golden locker in the status bar. To check the usage of SSL, you can right click on the page and select properties. From the properties box, you should see the connection method. Our pages are secured starting from the Shipping Information page.

Diane: Thank you very much for your response. I did check as you suggested and found out that your site is secure. I appreciate your explaining it to me and I'm very glad to see that. I'm sure I will be ordering more books from you in the future. Thanks again.

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